Last updated: November 13, 2025
1. Introduction
This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit our website, place an order, or otherwise interact with our services.
We are committed to handling your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.
2. Data Controller and Contact Information
The entity responsible for processing your personal data is the operator of this website.
If you have any questions about this Privacy Policy or about how we process your personal data, please contact us at:
Contact email: [Chanwj1202@outlook.com]
We are committed to responding within 24 business hours.
3. Personal Data We Collect
We may collect and process the following categories of personal data:
3.1 Identity and Order Information
This may include your name, delivery address, billing address, phone number, email address, order details, and payment-related information necessary to complete your purchase.
3.2 Website Usage and Browsing Data
This may include IP address, browser type, device information, pages visited, browsing behavior, referral source, session data, and other technical information collected through cookies and similar technologies.
3.3 Customer Service Communications
If you contact us, we may collect the information you provide in your email or other communications, including any details related to your order, return, refund, or inquiry.
4. Purposes of Processing and Legal Bases
We process your personal data only when we have a valid legal basis to do so.
4.1 Performance of a Contract
We process your personal data as necessary to:
process and fulfill your orders;
deliver goods;
manage payments, including cash on delivery where available;
provide customer service related to your purchase.
Legal basis: performance of a contract (Article 6(1)(b) GDPR).
4.2 Legitimate Interests
We may process your personal data where necessary for our legitimate interests, including:
ensuring the security and operation of the website;
preventing fraud and abuse;
maintaining and improving our services;
handling administrative and operational matters.
Legal basis: legitimate interests (Article 6(1)(f) GDPR).
4.3 Consent
Where required by law, we process certain personal data on the basis of your consent, especially in relation to non-essential cookies, analytics, and advertising technologies.
Legal basis: consent (Article 6(1)(a) GDPR).
5. Cookies and Similar Technologies
We use cookies and similar technologies to support website functionality, understand how visitors use our site, and improve advertising effectiveness where permitted by law.
5.1 What Cookies Are
Cookies are small text files stored on your device when you visit a website. They help websites function properly, improve performance, and provide statistical or analytical information. Some cookies may also be used for advertising purposes.
5.2 How We Use Cookies
We use cookies to:
support essential website functions;
remember certain user preferences;
measure website performance;
understand how users interact with our website;
improve advertising relevance and effectiveness, where permitted by law.
Non-essential cookies, such as analytics and advertising cookies, are used only with your consent where required.
You may manage or withdraw your consent at any time through the “Cookie Settings” link on our website, where available.
5.3 Types of Cookies We Use
(a) Strictly Necessary Cookies
These cookies are necessary for the essential functions of the website, such as security, page navigation, login sessions, and shopping cart operation.
Legal basis: legitimate interests (Article 6(1)(f) GDPR) or performance of a contract (Article 6(1)(b) GDPR).
Consent required: No.
(b) Analytical Cookies
These cookies help us understand how visitors use our website, such as which pages are visited and how users interact with the site, so that we can improve website performance and user experience.
Examples of providers: Google Analytics or similar tools.
Legal basis: consent (Article 6(1)(a) GDPR).
Consent required: Yes, where required by law.
(c) Advertising Cookies
These cookies help us measure advertising performance and show more relevant advertisements on our website or on third-party websites.
Legal basis: consent (Article 6(1)(a) GDPR).
Consent required: Yes, where required by law.
5.4 Your Cookie Choices
You can control cookies through your browser settings and through any cookie management tool available on our website. Please note that disabling certain cookies may affect website functionality.
6. How We Share Your Data
We may share your personal data with trusted third parties where necessary to operate our business and provide our services, including:
shipping and logistics partners;
IT service providers and website hosting providers;
payment-related service providers, where applicable;
analytics and marketing platforms, such as Google, Meta, or similar providers;
customer support or operational service providers, where necessary.
These third parties act as service providers or data processors where applicable and are required to process personal data in accordance with applicable law and our instructions.
7. International Data Transfers
We are a company based outside the European Union (EU) or the European Economic Area (EEA).
Where your personal data is transferred outside the EU/EEA, we will ensure that appropriate safeguards are in place in accordance with applicable data protection law, including where relevant:
the necessity of the transfer for the performance of a contract (Article 6(1)(b) GDPR), such as processing and delivering your order; and/or
the use of Standard Contractual Clauses (SCCs) approved by the European Commission.
8. Data Retention
We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
For example, identity and order-related data may be retained for up to 10 years after the performance of the contract in order to comply with legal, accounting, and tax obligations.
9. Your Rights
If you are subject to the GDPR or similar data protection laws, you may have the following rights:
Right of access — to know whether we process your personal data and request a copy of it;
Right to rectification — to request correction of inaccurate or incomplete personal data;
Right to erasure — to request deletion of your personal data in certain circumstances;
Right to restriction of processing — to request that processing be limited in certain situations;
Right to data portability — to receive your data in a structured, commonly used, and machine-readable format;
Right to object — to object to processing based on legitimate interests or for direct marketing purposes;
Right to withdraw consent — to withdraw your consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at:
[Chanwj1202@outlook.com]
10. Right to Lodge a Complaint
If you believe that our processing of your personal data violates applicable data protection law, you have the right to lodge a complaint with the competent data protection supervisory authority in your country or Member State.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Any significant changes will be communicated by posting the updated version on our website.
